외국계사 IT Helpdesk 신입 채용

- 본사 내 IT 지원업무, 글로벌에서의 IT요구사항을 확인하고 진행하는 담당자
- Responsiblefor hardware setup, softwareinstallation and conduct IT training as users’introduction to IT system
- Communicateto users to determine the nature ofproblems and the best approach forresolving the technical issues
- Assist inmanaging hardware & softwareinventory items and maintain up to date
- Tomaintain and support of meeting rooms AVfacilities and desktop computingsystems
- Followstandard procedures for properlyresolving support issues and to ensuresecurity of desktop and mobile devices
- Coordinate,escalate and work with various ITsupport teams or external IT suppliers,business owners, service managers acrossregions. Liaise with theresolver until completion
- Communicateand escalate any business IT needsfrom the local team to regional/global DTteam
- Helps inupgrades/migrates systems software asneeded to ensure secure, reliable andstable operation of end user computingenvironment
- Handle anyequipment sourcing, procurement andmaintenance as requested by the localcountry
- Providerelocation services on IT desktopequipment as required
- Monitorall desktop systems to detect error asearly as possible
- Documentationon IT operation procedures
- 신입
- 컴퓨터 관련 학과 우대
- 글로벌 담당자와의 영어 의사소통 가능한 후보자
- Good knowledge of MS Office O365 including Outlookand Skype for Business, Win 7, Win 10, Lotus Notes, Active Directory, IE,Network Connectivity, VPN, Citrix, and McAfee
- Hands on experience in desktop/server hardware, LANadministration, networking, hand held devices, video conferencing facilities